PAYMENT POLICY

Fees and Quotes

Fees for Tractor Channel Machinery services are set out in the relevant quote or statement of work and are stated in United States dollars. The price ranges shown on our website are indicative; the final fee for any engagement is confirmed in writing before work begins, after the scope has been agreed.

Deposits

For project engagements, we typically require a deposit before work commences. The deposit reserves our time and is applied against the total fee. Work is scheduled once the deposit has been received unless we have agreed otherwise in writing.

Invoicing

Depending on the engagement, we may invoice as a single fee, in installments tied to milestones, or on a recurring basis for retainer and monthly advisory arrangements. Each invoice sets out the work covered and the amount due. Invoicing arrangements are confirmed in your statement of work.

Payment Terms

• Due date — invoices are payable by the date stated on the invoice, typically within the period agreed in your engagement;
• Methods — accepted payment methods are confirmed at the time of invoicing;
• Currency — all amounts are billed and payable in United States dollars unless agreed otherwise;
• Taxes — fees are exclusive of any applicable taxes, which are added where required.

Late Payment

Prompt payment allows us to keep our focus on your work rather than on collections. If an invoice remains unpaid past its due date, we may pause work on your engagement until the account is brought current, and we reserve the right to apply reasonable late charges where permitted by law. We will always raise a payment concern with you directly before taking such steps.

Expenses

Where an engagement requires pre-approved out-of-pocket expenses — for example, travel undertaken at your request — these are billed at cost in addition to fees, and only where agreed in advance.

Disputed Invoices

If you believe an invoice contains an error, please notify us within a reasonable period of receipt, identifying the item in question. We will review it promptly and in good faith. Undisputed amounts remain payable by their due date.

Changes to This Policy

We may update this Payment Policy from time to time. The version shown here applies to engagements entered into while it is in effect. For billing questions, please use the contact details below.